Exchange
In principle, an exchange of non-personalized goods is possible, but this must be done in consultation with customer service support@bt-sports.de happen.
Please proceed as follows:
- Contact customer service and find out if your product can be exchanged.
- If yes, pack the item, which must be in its original condition, and send the package to the address provided to you by email.
According to our cancellation policy , the customer bears the costs for return shipping
